General:
We are a pro-business company and will do whatever we can to help ensure your success. If you have specific needs, wants, or requests, please do not hesitate to contact us. The following are some guidelines for you to consider:

LEADTIME:
 2 - 3 weeks standard. This varies, depending on workload and time of year.

PAYMENT:
Cash or check. There is a $25.00 fee for returned checks.

TERMS:
Unless prior arrangements have been made, all initial orders (first time customers) are shipped prepaid or C.O.D.

SHIPPING:
Customer pick up: No Charge
Free Shipping with purchase inside the Continental USA
All Others Federal Express: Standard Rates
Common Carrier: Usually 15 - 20%, depending on destination

CLAIMS:
Please inspect all merchandise upon receipt. Inform the carrier immediately if damage is noted or has occurred. All claims should be made directly to the carrier. Please notify Amish Bent Oak Rockers subsequently or at time of delivery should you have a question regarding a claim.